**Cancellation Policy:**
1. **General Reservations:**
- If a reservation is canceled one (1) month or less from the date of the original service, there is a full charge. This charge is either the flat rate quoted or the total of minimum hours reserved for the service.
- The charge will be processed on the credit card provided at the time of reservation.
2. **Weddings and Proms:**
- For weddings and proms, cancellations must be submitted in writing by certified mail ninety-one (91) days prior to the date of service.
- Cancellations made within the specified time frame result in a full charge, processed on the credit card.
3. **Point-to-Point Service:**
- A 15-minute grace period is provided from the time of the initial scheduled pick-up time for point-to-point service.
- For events like concerts or sporting events, where the return time is not scheduled, there is a 30-minute grace period from the time the event is over.
- If the vehicle is still waiting after the grace period has expired, there is a charge of $20.00 plus 20% gratuity (on limousines) and $40.00 plus 20% gratuity (on SUV Excursions & larger) for every 15 minutes, beginning from the initial scheduled pick-up time.
4. **Legal Action for Unpaid Balances:**
- If legal action is necessary to collect unpaid balances, the client is responsible for all court costs, attorney fees, and the outstanding balance.
5. **Vehicle Damages:**
- Damages caused to the vehicle by the client or their guests will result in a minimum charge of $100.00, based on the cost of damage.
6. **Illness in Vehicle:**
- Any person or persons getting sick in a vehicle will be charged a minimum fee of $250.00. The final cost is determined when the bill is received from the detail shop.
